Who we are

Our website address is: https://polluxandcastormusic.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you fill out any fields in a contact form, and it is submitted, that data is stored with us indefinitely.  We may use it for customer service purposes, but we do not share any information you have submitted through a contact form for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We utilize analytics platforms provided by Google, Microsoft, and other search engines.

Google’s privacy policy terms and conditions can be found here.

Microsoft’s privacy policy terms and conditions can be found here.

Who we share your data with

We are not partnered with anyone.  We are a standalone brand.  Outside of the tools and platforms we use to conduct our business, the data we collect remains secured and privately with us, either on our own servers, or through secured and encrypted databases with the service platforms we use.  Transparency and rights to privacy are important to us.  We will never share this data for any reason, and should we take on a partnership that wants to access the data we collect, our policy is to first weigh the decision heavily, and then should we choose to proceed forward, inform those currently in our database (our subscribers, members, and customers) about the coming changes, and request them to opt-in to the new business model.  Those who don’t opt-in, have their records removed and will never be accessible to the new partnership model from that point on.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely, or until the servers and databases are dissolved. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.  For the foreseeable future, if you upload a media file, it will be stored on our servers.  Due to the nature of modern search engines, the capabilities of pulling media thumbnails to embed in social media sharing platforms is actually handled by search engine crawlers,  and so long as any media is placed in a public comment, page, or post, it can be discovered and cached by these crawlers and made available on other platforms.  Any restricted pages, posts, or content marked as private will not be detectable by search engines or be shareable on other platforms.

Your contact information

Any information you provide on your profile, is saved on our servers.

Additional information

Payment gateways, like Stripe, Paypal, and any others that may be used on this site handle transactions through what is known as the REST API.  With this private and highly sensitive data you enter, the entire transaction process is never stored on our servers,  it is merely negotiated through the payment gateway and handled on the creditor’s end (whether that is Paypal, Visa, Mastercard, or other).  Furthermore, you may notice a separate account may be required to access our online store in order to purchase, subscribe, or receive customer service.  This extra layer of security and privacy ensures that customer data and standard subscriber data remain separate, in the event of any breach, hack, or data dump.

We do not sell any information collected by or through our site, or the service platforms we utilize, to any third parties.  The information is strictly used to conduct the direct business between you and our business. At any time, if this business model changes due to a partnership agreement, we will notify you regarding the upcoming policy change, and request you to opt-in to continue with your account.  If you do not opt-in, your data is purged and will no longer be stored on our servers, and cannot be shared with any other parties moving forward.

How we protect your data

We use a virtual private server service with multiple dimensions of security, redundancy, and offer the bleeding edge of security advancements in information technology infrastructure solutions.  We use proprietary protocols, methods, and best practices for protecting and preventing data breaches.

What data breach procedures we have in place

Due to the complex network of services and platforms we utilize to conduct our business, we have only the control over what we store locally.  In the event of a breach of data we detect on our systems, we have a purge and notify policy that seeks to rectify the problem immediately, notify all involved parties of what happened, and a list of potential actions each party can take to verify their data is still secure, and best practice suggestions moving forward.

What third parties we receive data from

We utilize the standard analytics and tracking tools provided by Google, Microsoft, and other search engines.  They provide tools for metrics & marketing performance that allow us to better gauge our business efforts and spot trends.  We do not store or collect any data from these tools, but these search engines do collect on our behalf in order for us to get critical insight.

What automated decision making and/or profiling we do with user data

Retargeting, or Remarketing, are terms used to describe analytics tools provided by Google, Microsoft, and other search engines.  Anytime someone visits our site, these tools can take that data and create schemes that allow us to execute retargeting or remarketing campaigns.  Customer and subscriber email information may also be used in custom marketing campaigns to advertise products or services we bring online based on previous purchases or visiting habits.

Industry regulatory disclosure requirements

Companies that are privately owned are not required by law to disclose detailed financial and operating information in most instances.  We are a private, for-profit business.  Any third parties we entire into business with, utilize services of, or from, or acquire products or technologies to use, are subject to their standard agreements, terms, and conditions.  None of these shall violate any laws, and should not collect any information about our customers or subscribers, through or by us.

Shopping cart

Subtotal
Shipping and discount codes are added at checkout.
Checkout